What changed, and when it changed
The charge rule moved twice in August 2026. From the 21st, an address handed over costs a credit, single-source ones included — the label on a row did not move with the price. From the 31st, one carve-out: a best-match guess with no source behind it is shown free. A cold storage tier was wired into lookups on the 21st too, so a run reaches far more people than it did the week before. Entries before that date predate this page.
- Latest entry
- 31 August 2026
- Charge rule changed
- 21 and 31 August 2026
- Extension version
- 1.0.0
- Mobile numbers
- 5 credits, on their own meter
No card. Nothing here changes what an existing plan costs.
Newest first
Dated the day the change reached people, rather than the day it was written.
- Billing
A best-match guess is free
A lookup that can only construct an address — the company’s email format filled in with a name, with no source that has seen it and no check that reached the mailbox — now hands it over for nothing. Until today it cost the same credit an evidenced address does.
What charges is unchanged for everything with evidence behind it: an address a source has seen, single-sighting ones included, or one a verifier confirmed. The credit buys evidence, and the screen tells you which kind of answer you are looking at before anything is spent.
The label moved nowhere, as usual. A guess is shown as a best match with the format that produced it, never as verified.
- Site
The site you are reading
cuvy.io is rebuilt: static pages, one paragraph at the top of each that answers the question the page is for, a support page with a real address on it, and a footer, a sitemap and a machine-readable index that all read from the same list and so cannot disagree.
Nothing in the product moved with it. What changed is that the pages describe the billing rule as it is now rather than as it was in July, which is the entry below.
- Billing
A credit is charged on delivery, not on verification
Until this date a lookup only charged when an address came back verified — two independent sources, or a check that reached the mailbox. It now charges for any address handed over, single-source ones included.
Unchanged, and still free: a miss, a role mailbox, a retry that does not succeed, and a result that only agrees with an address you supplied. A credit buys finding a contact and never agreeing with one.
The labels did not move with the price. A single-sighting address is still written risky, still carries its confidence, and still shows the one source it came from. Verified and risky are claims about evidence rather than price tiers. If you find a screen that still describes a risky row as free, that is the old rule and it is being corrected.
- Coverage
Lookups reach the cold tier
A large share of the people Cuvy holds sat in cold storage that a lookup could not read, so a run could miss somebody who had been there the whole time. The tier is now built in parts small enough to load and is wired into the path a lookup actually takes.
A run reaches far more people than it did the week before. No price moved with it. The people who were unreachable are simply found now, and finding one still costs the same single credit.
Mobile numbers are priced apart from addresses
Here because an allowance quoted in addresses is not an allowance a mobile draws on at the same rate.
Mobile numbers on a meter of their own
A mobile is a different lookup from an address. A different set of sources answers it, it hits far less often, and it can come back empty on somebody whose email was found in the same run. So it is metered on its own — five credits, drawn from the same balance — rather than bundled into the address allowance.
A number nobody can stand behind is free, exactly as a miss on an address is. A mobile is never looked up as part of an address run: it is a second purchase, made deliberately, on the people you decide are worth it.
How it is kept
Dated by the day it landed
Not the day it was written, merged or announced. If a change reached people on a Friday, the entry says Friday.
What earns an entry
Anything that changes what you are charged, what a label claims, or which people a run can reach. Copy edits and bug fixes do not.
Something changed on my account
Ask, with the invoice line or the run in front of you. Nobody minds being asked whether a change here is why a number moved.
Asked about the changes themselves
A screen still describes a risky address as free. Which is right?
This page and your invoice. The charge rule moved on 21 August 2026 and a few places still carry the old wording; they are being corrected as they are found. If you were charged for something you believe is free under the current rule, send the invoice line and we will look at it.
Which version of the extension am I on, and do I have to update it?
Version 1.0.0, and rarely. Chrome updates extensions by itself, and most of what appears here happens on the server anyway — the August charge rule took effect without anybody installing anything.
Is there a feed for this page?
Not yet. The blog has an RSS feed and the changes worth an argument get written up there. This page is short enough to check when you wonder, and every entry carries a date, so a glance tells you whether anything is new since you last looked.
Did the August change alter what my exports contain?
No. The email status column still carries the same four values — verified, risky, provided and not found — and each means exactly what it meant before. What changed is which of them cost a credit, and that shows up on the invoice rather than in the file.
Why list something that has not shipped?
Because a separate meter changes how you should read an allowance, and that is a question people ask before they buy rather than after. It is marked planned, it has no date, and it cannot appear on an invoice until it has one.
Where can I see what changed before August 2026?
Nowhere, and it is better to say so. This page starts on 21 August 2026; earlier changes were never written down anywhere a customer could read them. A history assembled from commit messages after the fact would make a tidier page and a less honest one.